Refund policy

30 days

If it is not right for you, you have 30 days from the date of delivery to request a return.

Condition. Items need to come back in resaleable condition with any packaging you still have. You are welcome to open it and try it, since that is the only way to know whether it suits you.

How to start a return. Contact us with your order number and we will send you the return address and instructions. Return postage is at your cost, unless the item arrived faulty or we sent the wrong thing.

Refunds. Once your return reaches us we inspect it and refund your original payment method within 5 business days. Your bank may take a few days longer to show it.

Faulty or damaged on arrival. Contact us within 7 days of delivery with a photo. We will replace it or refund it in full including postage, and you will not need to send the faulty one back.

Cancellations. If your order has not been dispatched yet, contact us and we will cancel it and refund you in full.

Your rights under Australian Consumer Law are in addition to this policy and are not limited by it.